Late Registration Policy:

1. After the registration due date and/or 120 days prior to trip: $50

2. 120-91 days prior to trip: $100 + extra trip cost

3. 90-61 days prior to trip: $150 + extra trip cost

4. 60 days prior to trip: $300 + extra trip cost

Extra trip costs are any extra costs that may occur in relation do late bookings, for example airfare & hotel room rate increases.

Ground Cost Cancellation/Change Policies (Does NOT apply to airfare):

Due to the covid-19 coronavirus pandemic. Real Asia's cancellation policy is set accordingly to US and local city & state travel restrictions & advisories. Please refer to explanation and suggestions found here:

State of New York covid travel advisory:

https://coronavirus.health.ny.gov/covid-19-travel-advisory

State of California covid travel advisory:

https://covid19.ca.gov/travel/

State of Hawaii covid travel advisory:

https://hidot.hawaii.gov/coronavirus/

Vancouver Canada covid travel advisory:

https://www.destinationbc.ca/covid-19/update/

CDC recommendation for US travel to Canada:

https://wwwnc.cdc.gov/travel/destinations/traveler/none/canada

CDC recommendation for US domestic travel:

https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-during-covid19.html

Standard Individual Cancellation Policy

The effective date of cancellation will be established based on the date when Real Asia receives official notification from the designated school representative, program traveler, or their legal guardian.

Should a cancellation occur:

1. 150 days or more before departure: A full refund will be issued, minus a $100 processing fee and any supplier-incurred losses*.

2. Between 90 and 150 days: A full refund will be issued, minus a $300 processing fee and any supplier-incurred losses*.

3. Between 30 and 90 days: A full refund will be granted, minus a $500 processing fee and any supplier-incurred losses*.

4. Less than 30 days: No refund will be issued.

State Dept Travel Warning Level 4: Trip ends up being cancelled for the whole group

1. $50 processing fee + supplier loss

Supplier loss is anything we cannot get back from third party travel providers such as airlines and hotels.

Real Asia has the right to cancel a trip prior to departure if an event occurs that is outside of the company’s control, such as natural disasters, disease outbreaks, political instability etc.

Refunded items during trip:

Any items to be refunded will be processed after the trip has been completed. Refunds will be evaluated and processed within 60 days’ after the request is submitted.

If during the trip any participants voluntarily leave the group, choose not take part in any group tour activities, or miss/do not attend group meals, no refund will be issued.

If during the trip a participant must leave the group early due to a medical or family emergency, Real Asia will evaluate and process any necessary refunds. In these cases, most refunds consist of any meal or entrance ticket fees.

Real Asia will provide a line-by-line itemization of refund amount.

Real Asia recommends all trip participants apply for traveler’s insurance. Most traveler’s insurance plans cover only the specific person during emergencies. Any additional expenses such as logistics/hotel for other people such as faculty or trip leader to stay with the trip participant during the specific emergency may not be covered by insurance companies. This may require additional payment and will be billed post trip.

Domestic airfare refund:

Important note – This policy is separate and different from our “Ground Cost Cancellation Policies”. Airfare tickets can be refunded ONLY if the ticket purchased is “refundable” through the carrier or issuing site. Further details will be provided after the proposal stage, and when clients have selected their preferred airfare. Once issued, tickets are non-refundable.

Due to covid-19 threat, airline may unilaterally cancel flights. Real Asia is unable to guarantee full flight refund upon cancellation. Refund of any type and timing of refund, whether in the form of airline credit or cash will solely be determined by the airline.